I have implemented a two week turnaround time for the making and shipping of the item ordered.
Please note that this does not include the time it takes for the item to be delivered to you.
*For U.S. ORDERS*
I ship using USPS First Class and USPS Priority. USPS First Class includes standard tracking and may take three (3) to eight (8) business days to arrive. USPS Priority includes insurance and tracking, and it generally takes one (1) to three (3) days for your package to arrive. These estimations come directly from the USPS website.
--Customs- You are responsible for your country’s customs fees.
I do offer shipping through USPS First Class International. This may take ten (10) to thirty-five (35) days to arrive. There may be Customs delays that are out of my hands so please contact your local Post Office and/or Customs Office to see if your package is being contained for Customs fees or otherwise. Tracking may/may not be available depending on the destination.
*LOST/DAMAGED BY THE POST OFFICE*
If you have not received your package in the given time frame, please send me a message, here on Etsy, detailing your concern. In the event of a lost or damaged package, contacting your local post office as quickly as possible will most likely be your best bet. While I am not responsible for lost, stolen, or damaged items by the shipping carrier or after your carrier has marked the item as delivered, I will do my best to work with you to settle any issues.
The address that is confirmed at the time of your purchase is the address that I will be delivering the package to. I implore you to check your address to be sure that there are no problems before you complete your order. I am not responsible if I am given the wrong address and not immediately notified by you.
-- If a package IS returned to me due to an incorrect address, you will be responsible for the shipping fee so that the item can be re-mailed to you. I will message you for the correct address, and the shipping fee will need to be paid before I send the package again.